November 21, 2024 - present
YukiMax Mini Store | Iloilo City
Manages daily operations of a sari-sari store, including inventory control, customer service, sales tracking, and supplier coordination. Oversees budgeting and cash flow, ensures consistent product availability, and develops strategies to meet community needs while maintaining profitability.
November 21, 2024 - present
Islands Souvenirs Inc. | Cebu City
Oversaw the production and maintenance of store furniture and fixtures across multiple branches. Coordinated with the Merchandising and Creative teams to ensure designs conformed to company standards. Managed workshop operations, monitored quality and security of assets, and supported store rollouts and renovations.
November 21, 2024 - present
TDCX | Pavia, Iloilo
Provided frontline support to global subscribers of a leading streaming service. Handled account inquiries, billing concerns, and technical troubleshooting while ensuring a seamless viewing experience. Delivered customer-focused solutions in line with service quality standards.