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Civil Service Eligibility
Career Service Professional
General Rating: Ninety and 31/100 (90.31)
Date of Examination: March 2, 2025
Place of Examination: Iloilo National High School, Luna St., Lapaz, Iloilo City
Examinee Number: 308889
Educational Background
Day Care Service:
DSWD Silay City - Sitio Beraño Day Care Center
Sitio Beraño, Brgy. Lantad, Silay City. Negros Occidental 6116
Date of Completion: April 30, 1996
Primary Education:
Governor Emilio Gaston Memorial Elementary School
Rizal St., Silay City, Negros Occidental 6116
Date of Completion: April 2, 2002
Awards Received: Best in Computer Literacy Program
Achievements:
Most Industrious (April 2000)
1st Place, Slogan-making Contest (July 2001)
Secondary Education:
Silay Institute
Rizal St., Silay City, Negros Occidental 6116
Date of Completion: March 29, 2012
Awards Received: Campus Journalism Recognition as Cartoonist
Achievements:
Participant, Editorial Cartooning Competition
Regional Secondary Schools Press Conference, Western Visayas
Bacolod City, Negros Occidental (January 2012)
1st Place, Editorial Cartooning Competition
Silay City Division School Press Conference
Silay City, Negros Occidental (November 2011)
3rd Place, Barangay Balaring Logo Making Contest
Brgy. Balaring, Silay City (August 2011)
1st Place, Mascot Making Contest (July 2011)
1st Place, Nutrition Month Poster-Making Contest (July 2011)
1st Place, Impromptu Speaking in English Competition (September 9, 2011)
1st Place, Spelling Bee Competition (September 9, 2011)
1st City Councilor, Rotary Club of Silay - Boy’s and Girl’s Week (November 2011)
3rd Place, Pinta Silaynon Contest (November 5, 2011)
Tertiary Education:
John B. Lacson Colleges Foundation-Bacolod
Alijis, Bacolod City 6100
Undergraduate of Bachelor of Science in Marine Transportation
Date Attended: June 2012 – December 2012
Achievements:
Best in Impromptu Speaking, Communication Skills 1 September 24, 2012
Best in Picture Analysis, Communication Skills 1 September 24, 2012
Best in Semaphore Flag Execution, Communication Skills 1 September 24, 2012
Best in Presentation, Communication Skills 1 September 24, 2012
Participant, Essay Writing Contest November 26, 2012
Other Courses:
Graphic Design Fundamentals
Mindluster Learning
October 2, 2025
Hours: 1 Hour
Brand Design Fundamentals
Mindluster Learning
October 2, 2025
Hours: 1 Hour
Freelance Graphic Design Business
Mindluster Learning
October 2, 2025
Hours: 1 Hour
Digital Marketing for Entrepreneurs
University of the Philippines Open University
September 1-29, 2025
Establishing & Operating Micro-Small Medium Enterprises (MSMEs)
National Institute for Technical Education and Skills Development
Technical Educations and Skills Development Authority
July 20, 2025
Safe Stores Education
(iSTAR Program in Partnership with Coco-Cola Philippines)
National Institute for Technical Education and Skills Development
Technical Educations and Skills Development Authority
August 2025
Building Business Mindset
(iSTAR Program in Partnership with Coco-Cola Philippines)
National Institute for Technical Education and Skills Development
Technical Educations and Skills Development Authority
August 2025
Planning the Business
(iSTAR Program in Partnership with Coco-Cola Philippines)
National Institute for Technical Education and Skills Development
Technical Educations and Skills Development Authority
August 2025
Managing Business Operations
(iSTAR Program in Partnership with Coco-Cola Philippines)
National Institute for Technical Education and Skills Development
Technical Educations and Skills Development Authority
August 2025
Ensuring Business Sustainability and Success
(iSTAR Program in Partnership with Coco-Cola Philippines)
National Institute for Technical Education and Skills Development
Technical Educations and Skills Development Authority
August 2025
Introduction to Bookkeeping
National Institute for Technical Education and Skills Development
Technical Educations and Skills Development Authority
August 2025
Journalizing Transactions
National Institute for Technical Education and Skills Development
Technical Educations and Skills Development Authority
August 2025
Diploma in Event Management
Oxford Home Study Centre
September 24, 2024
Customer Service Foundations
LinkedIn Learning
September 4, 2020
Hours: 1 Hour 23 Min
Become a Customer Service Specialist
LinkedIn Learning
September 5, 2020
Hours: 5 Hours 27 Min
Professional Experience
Business Owner
YukiMax Mini Store
Blk 45 L 5 Uswag Relocation, Brgy. San Isidro (Jaro), Iloilo City 5000
November 29, 2024 – present
Supervisor – Workshop Department
Islands Souvenirs Inc.
Aldeguer Compound, Nasipit, Talamban, Cebu City 6000
November 14, 2023 - April 12, 2024
Customer Service Representative – Online Streaming Service (Netflix Worldwide)
TDCX Philippines
Robinsons Cybergate Iloilo Tower, 1, Pavia, Iloilo 5001
August 1, 2021 – December 22, 2022
Office Staff
McArv Office and School Supply
J.M. Basa St. , Iloilo City, Philippines
April 2021 – September 2021
Customer Service Representative – Productivity Software (Microsoft Worldwide)
Concentrix Philippines
J Centre Bldg, A. S. Fortuna St, Mandaue, 6014 Cebu
August 1, 2019 – March 31, 2021
Customer Service Representative – Global Online Visa Services
iVisa.com
June 15, 2018 – July 31, 2019
Back Office Support – Cable & Communications Services (Bell Canada)
iQor Philippines
One Techno Place, Iloilo Business Park, Megaworld Blvd, Mandurriao, Iloilo City, 5000
November 15, 2017 – June 1, 2018
Customer Service Representative – TV Satellite Service (Dish Network US), Car Rental (Discount Canada)
SPi CRM Philippines
Iloilo Supermart Bldg., San Jose corner Avancena Sts., Molo, Iloilo City 5000
October 1, 2014 – November 1, 2017
Office Admin / Data Encoder - Islands Souvenirs Inc.
Servicio Filipino Inc.
Islands Souvenirs D’Mall Station 2, Balabag, Boracay Island, Malay, Aklan 5608
March 1, 2014 – September 30, 2014
Customer Service Representative – Telecommunication Services (T-Mobile US)
Teletech Philippines
SM City Iloilo Top Level Benigno Aquino Avenue, Mandurriao, Iloilo City 5000
November 1, 2013 – January 15, 2014
Customer Service Representative – Cable Services (Comcast Cable US)
Transcom Philippines
2nd Floor Amigo Mall Bldg Corner Iznart, Delgado St, Iloilo City
June 1, 2013 – October 30, 2013
Customer Service Representative – Telecommunication Service (Straight Talk Wireless US)
Panasiatic Call Centers Inc.
January 3, 2013 - April 15, 2013
Sales Representative – Online Services
Medialink Contact Solutions
12f The Peak Tower, LP Leviste Street, Salcedo Village Makati City
October 1, 2010 – December 15, 2010
Sales Assistant
FengReco Magic Photo Trading Corp.
2B 2nd Floor Golden Valley Bldg., 1512 C.M Recto, Corner F. Torres St., Sta. Cruz, Manila 1000
April 1, 2010 – September 30, 2010
City Coordinator
Liberal Party
Silay City, Negros Occidental
May 10, 2010 National & Local Elections
English Language Teacher
Bacolod Sparta English Center
Rm 315, VSB Bldg. 6th Lacson St., Bacolod City, Negros Occidental
July 1, 2009 – November 15, 2009
Secretary
Art Association of Bacolod-Negros Inc.
Bacolod City, Philippines
February 1, 2009 – November 1, 2009, March 1, 2012 – April 1, 2013
Office Staff
San Diego Study Center
Zamora St., Brgy I, Silay City, Silay City, Philippines
May 1, 2008 – January 16, 2009
Pertinent Skills Profile
🔹 Entrepreneurship & Business Management – Advanced
Experienced in running and sustaining a retail business (YukiMax Mini Store).
Skilled in sales, basic inventory management, and customer engagement.
Proficient in financial planning, product sourcing, and grassroots marketing.
🔹 Customer Service & Client Relations – Expert
Over a decade of experience handling international accounts (Netflix, Microsoft, T-Mobile, Bell Canada, etc.).
High proficiency in problem-solving, conflict resolution, and empathy-driven support.
Trained in handling diverse communication channels (phone, email, chat, back-office).
Consistently recognized for exceeding KPIs in call centers and customer service industries.
🔹 Leadership & Organizational Development – Advanced
Founder and Chairman of MoTourista Pilipinas Inc., leading nationwide programs for motorcycle riders and passengers.
Demonstrated ability to build and manage teams, design programs, and execute large-scale events.
Skilled in stakeholder engagement, partnerships, and volunteer mobilization.
🔹 Community Development & Advocacy – Advanced
Strong background in youth empowerment, church-based leadership, and community service.
Organizer of charity rides, feeding programs, and cultural events.
Advocates for road safety, environmental stewardship, and rider welfare.
🔹 Event Planning & Project Management – Advanced
Hands-on experience in conceptualizing, organizing, and directing events such as cultural festivals, outreach programs, and motorcycling events (AdvenTour, EcoTourism Ride).
Skilled in program design, logistics coordination, budgeting, and sponsorship acquisition.
🔹 Communication & Public Speaking – Expert
Recognized in competitions (Impromptu Speaking, Spelling Bee, Slogan-making).
Experience as Master of Ceremonies, Stage Director, and Event Host in cultural and community events.
Strong command of both English and Filipino with the ability to connect with diverse audiences.
🔹 Creative & Artistic Skills – Intermediate to Advanced
Multi-awarded in poster-making, cartooning, mural painting, and mascot/logo design.
Skilled in conceptualizing creative outputs for events and organizations.
Experience in cultural documentation, art exhibits, and creative competitions.
🔹 Training & Capacity-Building Skills – Intermediate
Conducted and participated in workshops on first aid, firefighting, leadership, and youth formation.
Competent in mentorship and peer training, particularly in arts, leadership, and community engagement.
🔹 Administrative & Office Support Skills – Intermediate
Experienced in data entry, documentation, and clerical support (former Office Admin/Data Encoder).
Skilled in preparing reports, maintaining records, and providing back-office support.
🔹 Technology & Productivity Tools – Intermediate
Proficient in MS Office (Word, Excel, PowerPoint).
Familiar with CRM and customer support platforms used in BPO industries.
Basic knowledge in social media management for advocacy and promotions.
Learning & Developments
Culture & Communication Training
August 1-15, 2019
Concentrix Training and Quality Department
Youth Formation Seminar
March 20-23, 2009
CICM Retreat House, Talisay City, Negros Occidental
Watercolor Workshop
February 10, 2009
Art Association of Bacolod-Negros Inc, Bacolod City
Boy Scouts of the Philippines Basic Training and Survival Skills
October 10-12, 2008
San Pablo City National High School, San Pablo City, Laguna
Cadet/Cadette Officers Leadership Training (COLT 2004-1)
April21-27, 2004
Doña Montserrat Lopez Memorial High School, Silay City, Negros Occidental
Basic Fire Fighting Skills & Prevention
April 3, 2004
Doña Montserrat Lopez Memorial High School, Silay City, Negros Occidental
First Aid Training
March 13, 20, 27, 2004
Doña Montserrat Lopez Memorial High School, Silay City, Negros Occidental
Handicraft Workshop
March 2003
Silay City, Negros Occidental
Competitions & Participations
1st Place, Halloween Bay Decoration Contest
SPi CRM Iloilo, Iloilo City
November 2016
1st Place, SPi Global Blazingbods Competition
SPi Global, Iloilo City
May 2015
1st Place, Masskara Making Contest
Transcom Iloilo, Iloilo City
October 2013
2nd Place, Graffiti Making Contest
Kwatro Kantos 2013
Silay City, Negros Occidental
June 2013
Delegate, Regional Youth Day 2013
Diocese of San Carlos City, Negros Occidental
April 2013
1st Place, On-the Spot Poster Making Contest
Silay City, Negros Occidental
June 9, 2012
1st Place, Group Mural Contest
Cinco de Noviembre
Silay City, Negros Occidental
November 2-5, 2009
2nd Place, Binalaybay Competition
Silay City, Negros Occidental
May 2007
2nd Place, Binalaybay Competition
Silay City, Negros Occidental
May 2006
Participant, On-the Spot Design Contest
San Diego de Alcala Parish
Silay City, Negros Occidental
July 9, 2005
Delegate, National Youth Day 2004
Bacolod City, Negros Occidental
November 21-24, 2004
Achievements & Accomplishments
Senior Judge
Macho Gay Competition
May 12, 2024
Brgy. Desamparados, Jaro, Iloilo City
Organizer
MoTourista Pilipinas - MoTourismo EcoTourism Ride & MotoCamp
July 21-22, 2023
Silay City, Negros Occidental
Organizer
MoTourista Pilipinas – MoTourismo Pilipinas AdvenTour Iloilo
May 19-22, 2023
Iloilo City, Philippines
Founding Organizer
Click Owners Club - One Visayas
May 2018
Organizer
Rizal Day Celebration
Brgy. Rizal, Silay City
December 31, 2012
Master of Ceremony
Art Association of Bacolod-Negros Inc Anniversary Celebration
Bacolod City, Philippines
July 2012
Organizer
Art in the Camp Outreach - Art Association of Bacolod-Negros Inc
Philippine Army 303rd Infantry Battalion, Murcia, Negros Occidental
June 2, 2012
Organizer
Search for Little Miss and Teen Rizal
Brgy. Rizal, Silay City
May 15, 2012
Master of Ceremony
Private 2 Man Art Exhibit
Woodlands Subd., Bacolod City
May 2012
Stage Director
The Nativity Stage Play
Silay Institute, Silay City
December 2011
Organizer
Search for Little Miss Rizal
Brgy. Rizal, Silay City
May 2011
Documentation Committee Head
Mesiyas 2009 Theatre Production
San Diego Parish Youth Organization
Silay City, Negros Occidental
April 2009
Cultural Committee Head
Youth Summer Sportsfest 2009
San Diego Parish Youth Organization
Silay City, Negros Occidental
May 2009
Assistant Secretary
2nd Artekalye Festival
Art Association of Bacolod-Negros Inc.
Bacolod City, Philippines
February 2009
Documentation and Publicity Committee Head
Mesiyas 2008 Theatre Production
San Diego Parish Youth Organization
Silay City, Negros Occidental
April 2008
Affiliations
Founder & Chairman
MoTourista Pilipinas Inc.
Iloilo City, Philippines
December 22, 2022 – present
Board of Trustee
Click Owners Club Iloilo
Iloilo City, Philippines
January 2022 – December 2022
Director for Membership
Click Owners Club Iloilo
Iloilo City, Philippines
March 2021 – December 2021
President
Click Owners Club Iloilo
Iloilo City, Philippines
April 2018 – December 2018
Founder & President
Brotherhood for Man’s Welfare - Negros
Silay City, Negros Occidental
January 2010 – December 2013
Secretary
San Diego Parish Youth Coordinating Council
Silay City, Negros Occidental
2008 – 2010
Business Manager
Silay Vicariate Youth Coordinating Council
Diocese of Bacolod
2008 – 2009
High School Catechist
San Diego de Alcala Parish
Silay City, Negros Occidental
2007 – 2010
Secretary
Parish Pastoral Council for Responsible Voting
San Diego de Alcala Parish
Silay City, Negros Occidental
2007
Liturgical Committee Head
San Diego Parish Youth Organization
Silay City, Negros Occidental
2006 – 2007
Secretary
CCRM Catholic Youth Evangelizers of the Philippines
Silay City, Negros Occidental
2006 – 2007
President
CFC Youth for Christ
Doña Montserrat Lopez Memorial High School
Silay City, Negros Occidental
2004 – 2006
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